Delivery & returns

Your delivery total

Standard delivery is $5.95; delivery is included for product subtotals of $150 or more. The basket shows the charge before you submit.

Handling this collection

Check the required recess and ventilation clearances against the installation manual. Electrical fitting and building work are not included.

Before returning a product

Contact support@emberwall.shop with the order reference and item information before sending a return. Retain the packaging and describe the issue. Statutory rights are unaffected.

Destination and installation

Check destination eligibility and delivery arrangements before ordering. Installation, assembly and building work are not included.